Privacy Policy

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01883 713 770

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Tandridge Lane, Oxted, RH8 9NJ

At Barley Mow Country Pub & Dining, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us.

Information We Collect

  • Booking Information: When you make a booking through our website or over the phone, we collect your name, contact details, and reservation preferences. Bookings made through OpenTable are subject to their privacy policy, which can be reviewed at OpenTable Privacy Policy.
  • Enquiries: Information provided through contact forms on our website is stored in our Customer Relationship Management (CRM) system. This information may include your name, email address, phone number, and any additional details you provide.

How We Use Your Information

  • Booking Processing: We use the information you provide to process and manage your reservations effectively. This includes contacting you for confirmation, changes, or updates related to your booking.
  • Customer Communications: With your consent, we may use your contact information to send you occasional updates, offers, and news related to our services and special events. You can opt-out of these communications at any time.
  • Improving Our Services: Your feedback and preferences help us enhance your dining experience and improve our services.

Data Security

We take data security seriously and have implemented measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our staff is trained to handle your data with care, and we use secure and trusted technologies to safeguard it.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. Your data is kept strictly confidential, and we only share it with trusted partners and service providers when necessary for the purposes outlined in this policy.

Your Rights

You have the right to access, update, or request the deletion of your personal information held by us. If you wish to exercise any of these rights or have any questions regarding our Privacy Policy, please contact us using the information provided below.

Contact Us

If you have any concerns, questions, or requests related to your personal data, please contact us:

Barley Mow Country Pub & Dining, Tandridge Lane, Tandridge, Oxted, RH8 9NJ, or call 01883 713770

Updates to This Policy

We may update our Privacy Policy periodically to reflect changes in data protection laws or our practices. Please review this policy regularly to stay informed about how we protect your data.

Last Updated: 19th November 2023

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